Hello, I am

Alexander Ng

I am a dedicated IT professional with a deep-rooted passion for technology and a commitment to exceptional customer service. My career in the IT field has equipped me with a strong foundation in various aspects of information technology.

My work ethos centers on precision, accuracy, and continuous improvement. I am continually seeking opportunities for professional development and staying current with industry trends, all with the aim of contributing meaningfully to the ever-evolving landscape of technology and providing top-notch customer service in personal life and workplace.

Work
History

A combination between Customer Relations and Information Technology.

Assistant Ops / Project Manager

Adecco Personnel Pte Ltd

Managed operations and projects for End User Computing within the Employee Digital Experience team at Changi Airport Group.

Desktop Support Engineer

Jobline Resources Pte Ltd

Supported Energy Market Company (EMC) assigned by NEC Asia Pacific Pte Ltd as the primary desktop support engineer.

Information Technology Support Consultant

Viperlink Pte Ltd

Delivering comprehensive IT services to numerous SMEs, effectively serving as their dedicated IT department.

Customer Service Representative

Teledirect Telecommerce

Initiating contact with BMW owners in Singapore to provide reminders regarding their car’s upcoming maintenance schedule.

Customer Service Officer

Cushman & Wakefield – Formerly DTZ

As the frontline representation for Changi Airport Group, serving as the initial point of contact through Changi Contact Center.